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Redefine the way businesses interact with customers

With the increasing popularity of social messaging applications, intelligent chatbots are a great way to reach out to millions of people. At present, AI bots are being implemented in a wide variety of business verticals and helping organizations carry out various tasks such as customer service and marketing activities.

Chatbots have an excellent ROI. Our developers are continuously endeavoring to discover the limitless possibilities of bots in enabling your business to grow. These are some of the use cases of bots across diverse industries. Bots can be used in several other ways as well. Talk to our bot developers to know more.

How various industries leverage chatbot

HealthcareDeliver personalized experiences to your patients by identifying the symptoms, scheduling doctor appointments, and notifying caregivers.
Banking & FinancialStreamline the operations, automate customer support, and provide a more convenient and enjoyable customer experience.
HospitalityWith the help of a chatbot, you can see the rooms, compare them, view offers & packages, and make bookings along with payments.
ManufacturingHelp employees get accurate information regarding processes and production levels quickly, without logging into enterprise systems.
RetailHelp your customers find and select a product with the help of relevant recommendations, offer alerts, other customers’ feedback, etc.
InsuranceAutomates advisory and claim management across the insurance value chain in underwriting, healthcare, and property.

Chatbot use cases for diverse business verticals

Human resources Simplify and personalize the HR process like recruitment, on-boarding, employee training and respond to employee queries instantly.
Sales & marketingHelps in booking meetings, calls automatically handles prospects’ queries, provides contextual responses, and more.
Supply chainProvide real-time shipping accuracy updates, respond to customer queries related to shipment delays, and simplify lodging claims.
Customer careStreamline and optimize customer service operations by decreasing customer wait time, agent transfer, and resolving issues quicker.
Workplace productivityHelp employees in handling daily tasks more effectively, improve internal processes and overall employee productivity.
Content searchProvide several services to users like personalized recommendations, sales support, product information, instant Q&A etc.

About Us

At Softweb, our team of developers is skilled at developing customized chatbot for various industries and business verticals with greater conversational abilities and contextual sensitivity. We possess a deep understanding of the frameworks, SDKs, and other technologies that are needed in the chatbot development process.

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